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Refund & Cancellation Policy

Effective Date: January 5, 2026

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At Crystal Faith Healing, we are committed to providing high-quality, intentional services and programs. Due to the nature of our offerings, which involve time allocation, preparation, and limited availability, the following refund and cancellation policy applies to all purchases.

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1. No Refund Policy

 

All purchases are final. Crystal Faith Healing maintains a strict no-refund policy on all services, programs, and plans.

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This includes, but is not limited to:

  • Payment plans and installment-based purchases

  • Private sessions, readings, and consultations

  • Packages, bundles, and multi-session programs

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Refunds will not be issued under any circumstances, including but not limited to:

  • Change of mind

  • Failure to attend scheduled sessions

  • Scheduling conflicts

  • Dissatisfaction after purchase

  • Failure to review or respond to communications

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2. Client Responsibility

 

Clients are responsible for:

  • Providing accurate contact information

  • Monitoring email and other communication channels for scheduling and updates

  • Booking and attending sessions within the allotted timeframe

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Failure to receive, review, or respond to communications does not constitute grounds for a refund.

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3. Scheduling & Rescheduling

 

Clients may reschedule appointments with a minimum of 24 hours’ notice.

  • Late cancellations (less than 24 hours) may result in forfeiture of the session

  • Missed appointments (“no-shows”) are non-refundable and may not be rescheduled

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4. Plans & Program Commitment

 

By purchasing a plan or program, clients agree to commit to the full scope of the offering.

  • All sessions must be used within the specified validity period (if applicable)

  • Unused sessions are non-refundable and non-transferable

  • Plans may not be shared, transferred, or exchanged

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5. Payment Plans

 

For purchases made via payment plan:

  • Clients are responsible for completing all scheduled payments

  • Payment obligations remain in effect regardless of usage of services

  • Failure to complete payments may result in suspension of access to services

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6. Agreement to Terms

 

By purchasing any service, plan, or program from Crystal Faith Healing, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.

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7. Contact

 

For any questions regarding this policy, please contact: info@crystalfaith.net

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